FAQ

Q. Is your website safe? Can I order safely?

A.This site is 100% secure and meets European standards for transaction security such as any E-commerce site.

The site you visit is on a server in HTTPS (the small green padlock that is on the left side of the URL on this page is there to remind you).

Most sites only secure their "panier" and everything that touches on order settlement. On this site, ALL PAGES are secure and cannot be hacked or cannot be the target of malware.

Then we took the services of the MONDIAL leader in the protection of websites (McAfee) who watch each second on all the data that transit through this site (you will find McAfee's little program on each of the pages below right. He's here, he's watching, and he's making sure no one tries to hack into the system).

And finally, regarding the settlement, we use Paypal and Stripe which are the references in the security of transactions on the Internet.

In summary, stroll and command over Buddha-store  is 100% safe and secure.

Q. I've ordered for over 15 days and I haven't received anything yet.

A.Yes, that's normal. Delivery time is between 2 and 6 weeks.

It's much closer to 2 than 7 but sometimes it's a little longer.

This is because we work directly with producers, which is what allows us to offer you the best prices.

In any case, if you have not received your article within 7 weeks (49 days), then you are reimbursed and you keep the object when you receive it.

Q. Can I have a follow-up number?

A. Unfortunately, our international suppliers do not provide tracking numbers, but we offer 100% satisfaction guarantee if you encounter a problem with your order.

Q. I ordered 2+ items, but I only received one ... where is my order?

A.That's normal. Your items come from different locations and to avoid you expecting too much, we prefer to deliver your order as soon as one or more items are ready.

You will therefore receive your order in several packages (which allows the joy to be made to discover a new package in its mailbox over several days)

Q. Why did I not receive the order confirmation details?

A. Most of the time this is due to the entry of a wrong email address. Throughout the process, we send 3-4 emails, including order confirmation, processing notice, and shipping notice.

If you think you have entered a wrong email address, please contact us and we will correct this for you.

Q. How can I contact you?

A. If you have any questions that are not on this FAQ page, please write to contact@bouddha-store.com and we will return quickly to you!

Thank you for your confidence
The Buddha-Store Team